Doherty Porcelain

Developing and improving a Squarespace e-commerce website for an established ceramics brand


Project: Doherty Porcelain
Platform: Squarespace
Focus: E-commerce + ongoing improvements
Outcome: Structured site supporting global sales and seasonal launches


Overview

An ongoing Squarespace website and e-commerce project for Doherty Porcelain, supporting the growth of their online presence and seasonal product launches.


The Objective

The aim was to create and maintain a website that could:

  • Showcase handcrafted porcelain collections clearly

  • Support limited-time online sales events

  • Handle increasing traffic and demand

  • Provide a smooth and reliable e-commerce experience


The Challenge

As the brand grew in visibility, particularly following national media exposure, the website needed to evolve.

Key challenges included:

  • Managing high demand during product launches

  • Structuring the site for both storytelling and sales

  • Keeping the website updated and aligned with the business

  • Ensuring strong performance across devices


What I delivered

This has been a long-term collaboration, including both initial development and ongoing improvements.

Website Design & Development

  • Squarespace website design and build

  • Upgrade from Squarespace 7.0 to 7.1

  • Improved mobile responsiveness and functionality

  • Ongoing structural and performance improvements

E-commerce Setup & Management

  • Online shop for porcelain and stoneware collections

  • Creation and management of seasonal “pop-up” shop launches

  • Product uploads and collection organisation

Marketing & Content

  • Design and production of the Kiln Diary email newsletters

  • Support for coordinated launch campaigns

  • Integration with social and email marketing

Ongoing Support

  • Regular updates to the website

  • Event and content updates

  • Continuous refinement as the business evolves


The Result

The website now supports both brand presentation and high-demand sales events.

  • A clear and consistent online presence

  • Smooth handling of limited-time product launches

  • Improved user experience across devices

  • Continued growth in audience and engagement

The site plays an active role in supporting sales and connecting with collectors worldwide.


Working Process

This has been a long-term collaboration built on consistency and trust.

  • Ongoing communication and planning

  • Structured preparation for each product launch

  • Regular updates and improvements



Additional Work

  • Design of a large-format printed book

  • Branding and promotional materials

  • Signage and supporting print design


Testimonial

 
It was such a pleasure to work with Fi on designing both our website and book. It was a special project and with her depth of experience she was able to translate all our ideas and our vision into reality with care, attention to detail and a truly professional approach. Thank you.
— Jack and Sarah Doherty
 

 

If your website needs to support e-commerce or isn’t performing as effectively as it could, I can help you improve it.

 

Brand Design and Imagery for Doherty Porcelain

Branding and signage in Trinity House Studio and Gallery

 
 
 

Doherty Porcelain postcards

Flyers for an exhibition at Newcraftsman Gallery, St Ives

Living Space Limited Edition Book by Jack Doherty

Fiona Routledge

Creative Graphic Design Studio and Website Creator

https://feroutledge.com
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